PJ Care Training
Bringing person-centred training to person-centred care.
Management & Personal Development
How Our Training Levels Work
Level 1: Awareness
1.5 Hours
Target: Ancillary staff (housekeepers, kitchen team, maintenance, admin) who work in care environments but do not deliver direct care, plus brand-new care starters needing immediate baseline grounding.
3 sessions allowed per day
Level 2: Understanding
3 Hours
Target: Direct care staff (care assistants, support workers) generally with 1+ year of experience needing standard legislation, practical application, and care delivery skills.
2 sessions allowed per day
Level 3: Supervisory
6 Hours
Target: Senior care workers, team leaders, and supervisors responsible for competency reviews, monitoring care standards, and staff mentoring.
1 session allowed per day
Level 4: Management
6 Hours + Work
Target: Registered managers, champions, and care leaders overseeing policy development, CQC audit readiness, and organizational safety governance. Includes pre/post-course work.
1 session allowed per day
Healthcare Safety Manager
Levels 1 – 4Executive leadership training in safety governance, risk management frameworks, policy drafting, audit readiness, and regulatory compliance.
Key Impact: Strong safety governance is essential for achieving an Outstanding CQC rating. Equips leaders to establish robust safety cultures and manage CQC audits effectively.
Customer Service
Levels 1 – 4Professional, empathetic, and respectful communication standards when interacting with families, prospective clients, visitors, social services, and regulators.
Key Impact: First impressions and clear communication build reputation and drive client occupancy. Excellence in customer service resolves concerns before they escalate to formal complaints.
Stress Awareness
Levels 1 – 4Identifying workplace stress triggers, physiological signs of burnout, early coping mechanisms, peer support, and personal resilience.
Key Impact: Work-related stress, depression, or anxiety accounts for >50% of work-related ill-health cases. Early awareness protects staff mental health and lowers sickness absence.
Stress Management
Levels 1 – 4Strategic management tools for senior leaders to conduct stress risk assessments, manage workload demands, build resilient teams, and maintain healthy workplaces.
Key Impact: Effective stress management reduces costly staff turnover, lowers agency recruitment fees, and creates a supportive environment that retains skilled care workers.
