PJ Care Training
Bringing person-centred training to person-centred care.
Safeguarding & Person Centred Care
How Our Training Levels Work
Level 1: Awareness
1.5 Hours
Target: Ancillary staff (housekeepers, kitchen team, maintenance, admin) who work in care environments but do not deliver direct care, plus brand-new care starters needing immediate baseline grounding.
3 sessions allowed per day
Level 2: Understanding
3 Hours
Target: Direct care staff (care assistants, support workers) generally with 1+ year of experience needing standard legislation, practical application, and care delivery skills.
2 sessions allowed per day
Level 3: Supervisory
6 Hours
Target: Senior care workers, team leaders, and supervisors responsible for competency reviews, monitoring care standards, and staff mentoring.
1 session allowed per day
Level 4: Management
6 Hours + Work
Target: Registered managers, champions, and care leaders overseeing policy development, CQC audit readiness, and organizational safeguarding governance. Includes pre/post-course work.
1 session allowed per day
Safeguarding Adults at Risk
Levels 1 – 4Identifies types of abuse, neglect indicators, disclosure handling, internal reporting pathways, and multi-agency protection responsibilities.
Key Impact: Local authorities handle over 500,000 safeguarding concerns yearly. Effective training ensures early recognition, protects vulnerable lives, and passes CQC audits.
Safeguarding Children
Levels 1 – 4Recognising child protection risks, signs of harm, disclosure management, escalation protocols, and inter-agency working in settings interacting with families.
Key Impact: Child protection concerns require immediate, compliant action. Clear staff training prevents reporting delays and upholds statutory child protection duties.
Mental Capacity Act & DOLS
Levels 1 – 4Understanding mental capacity principles, decision-specific assessments, best interest decision-making frameworks, and Deprivation of Liberty Safeguards (DoLS).
Key Impact: Unlawful restriction of liberty leads to severe CQC warning notices and legal challenges. Structured MCA & DoLS training protects service user rights and provider compliance.
Person Centred Care
Levels 1 – 4Core principles of delivering individualized care that respects personal preferences, promotes independence, maintains dignity, and fosters service user choice.
Key Impact: CQC inspection frameworks place person-centred care at the core of Responsive and Caring domain ratings. Tailored care delivery directly elevates inspection results.
Equality & Diversity
Levels 1 – 4Promoting inclusion, challenging discriminatory practices, respecting cultural and protected characteristics, and upholding human rights in daily care.
Key Impact: Equality Act non-compliance exposes providers to legal tribunal risks and regulatory penalties. Active inclusion training fosters a respectful workplace culture.
Effective Communication
Levels 1 – 4Developing verbal, non-verbal, written, and accessible communication strategies for clients, families, multi-disciplinary teams, and regulators.
Key Impact: Communication breakdown feature in over 70% of social care complaints and CQC inspection feedback. Structured training enhances care accuracy and family trust.
