Privacy Policy

​Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website at pjcareservices.co.uk and use our services. By using our services, you agree to the collection and use of information as described in this policy.

​PJ Care Services Ltd is registered with the Information Commissioner's Office (ICO) under registration number [Your ICO Registration Number].

​1. Information We Collect

​We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and postal address. This information is typically collected when you fill out a form, make a booking, during a phone call, or when you participate in a training session. The data we collect during training includes information necessary to confirm your attendance and competency, such as attendance records and assessment results.

​We also automatically collect non-personal data when you visit our site, known as Log Data. This may include your IP address, browser type, device information, the pages you visit, and the time and date of your visit. This data helps us improve our website and services.

​2. How We Use Your Information

​We use the information we collect to:

​Provide, operate, and improve our services.

​Respond to your inquiries and support requests.

​Process your bookings and deliver your training sessions.

​Personalize your experience and tailor our services to your needs.

​Communicate with you about updates or changes to our services.

​We do not sell your personal information to any third parties.

​3. Data Sharing

​We may share your information with trusted third-party service providers who assist us in operating our business. These partners are obligated to protect your data and are only permitted to use it for the specific tasks we've assigned to them.

​To issue your CPD-accredited certificates, we share your name and training details with our accrediting body, CPD Assessed.

​4. Cookies

​Cookies are small data files stored on your device that help us remember you and enhance your browsing experience. We use cookies to:

​Make our website function correctly.

​Analyze how visitors use our site to help us improve its design and content.

​You have the option to accept or refuse these cookies. However, if you choose to refuse, some parts of our website or services may not function as intended.

​5. Data Security

​We are committed to protecting your personal information. We use commercially acceptable security measures to prevent the loss, misuse, or alteration of the data under our control. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

​6. Links to Other Sites

​Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies. We strongly advise you to review the privacy policy of any external site you visit.

​7. Children's Privacy

​Our services are not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take the necessary action to delete it.

​8. Changes to This Privacy Policy

​We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page. We encourage you to review this page periodically for any updates.

​9. Contact Us

​If you have any questions about this Privacy Policy, please contact us at Privacy@pjcareservices.co.uk.